Privacy Policy

Last updated: March 19, 2026

This Privacy Policy describes how UglyPDF ("we", "us", or "our") collects, uses, and shares your personal information when you use our website and services at uglypdf.com.

Information We Collect

Account Information

When you create an account, we collect your email address and authentication details through our third-party authentication provider (Supabase).

Usage Data

We automatically collect information about how you interact with our service, including pages visited, features used, and documents created.

Document Content

When you create documents, the content you provide (text, descriptions, chat messages) is processed by our AI service to generate your PDFs. We do not permanently store the content of your generated documents on our servers.

Analytics

We use PostHog and Ahrefs analytics to understand how our service is used. These tools may collect anonymized usage data including browser type, device information, and interaction patterns.

How We Use Your Information

  • Provide, maintain, and improve our services
  • Process your document creation requests
  • Send you service-related communications
  • Monitor and analyze usage trends
  • Detect, prevent, and address technical issues

Third-Party Services

We use the following third-party services to operate UglyPDF:

  • Google Gemini AI — for document generation and image creation
  • Supabase — for authentication and data storage
  • PostHog — for product analytics
  • Ahrefs — for website analytics

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your account information for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request data portability

Cookies

We use essential cookies required for authentication and service functionality. Our analytics providers may also set cookies to collect anonymized usage data.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@uglypdf.com.